REPAIR PROGRAM
The best waste is the waste that never exist.
Together, let´s extend the life of our garments!
Welcome to the Agustina Garment Repair Program!
*Valid only in Peru*
How It Works
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Initial Evaluation:
- Contact our customer service team via ventas@laspollerasdeagus.com and provide a description of the damage along with clear photos of the garment.
- Our team will evaluate the problem and provide you with an estimated quote and the time required for the repair.
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Sending the Garment:
- If you decide to proceed, we will send you a shipping guide so you can send the garment to our facilities.
- Ensure the garment is clean before sending it.
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Repair:
- Once received, our team will carry out the necessary repairs. We will keep you informed of the progress throughout the process.
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Return:
- Once the repair is completed, we will send the garment back to you along with a detailed report of the repairs made.
- We will provide additional care recommendations for the repaired garment.
Types of Repairs Offered
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Worn Seams: Repair and reinforcement of seams to prevent future tears.
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Damaged Embroidery: Restoration of embroidery using original techniques and materials.
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Fabric Wear: Patches and reinforcements in worn areas to extend the garment's life.
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Buttons and Zippers: Replacement of buttons and repair of damaged zippers.
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Minor Alterations: Size adjustments and minor modifications to improve fit and comfort.
Benefits of Our Program
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Sustainability: By repairing instead of discarding, you contribute to reducing textile waste and caring for the environment.
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Cultural Preservation: Each repair keeps the artisanal and cultural tradition of our garments alive.
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Economy: Repairing is a more economical option than buying a new garment, and it keeps your favorite item in use.